Privacy Policy

Information We Collect

When you visit solarynexium, we collect several types of information to provide you with our financial education services. This includes information you provide directly, such as when you create an account or contact us, as well as information we collect automatically through your use of our platform.

Personal Information You Provide

• Name, email address, and contact information when you register
• Educational background and professional experience for course recommendations
• Payment information when you enroll in programs (processed securely through third-party processors)
• Communications you send us, including support requests and feedback

Automatically Collected Information

• Device information including IP address, browser type, and operating system
• Usage data such as pages visited, time spent on our platform, and navigation patterns
• Cookies and similar tracking technologies to enhance your experience

How We Use Your Information

We use your personal information to deliver and improve our financial education services. Our primary goal is to provide you with relevant learning opportunities and support your educational journey in business and finance.

• Providing access to courses, workshops, and educational materials
• Sending course updates, educational content, and important platform announcements
• Processing payments and managing your account
• Analyzing platform usage to improve our services and develop new features
• Responding to your questions and providing customer support
• Complying with legal obligations and protecting against fraud

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or comply with legal requirements.

Service Providers

We work with trusted third-party companies to help operate our platform. These include payment processors, email service providers, and analytics tools. All service providers are contractually bound to protect your information and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government regulation. We may also share information to protect our rights, prevent fraud, or ensure the safety of our users.

Data Security and Protection

Protecting your personal information is a top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

• SSL encryption for all data transmitted between your device and our servers
• Secure data centers with restricted physical access and 24/7 monitoring
• Regular security audits and vulnerability assessments
• Staff training on data protection and privacy best practices
• Multi-factor authentication options for your account

While we take extensive measures to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.

Your Rights and Choices

Under UK data protection laws, you have several rights regarding your personal information. We've made it easy for you to exercise these rights through your account settings or by contacting us directly.

Access and Portability

You can request a copy of all personal information we hold about you. We'll provide this in a commonly used, machine-readable format within 30 days of your request.

Correction and Updates

You can update your personal information at any time through your account dashboard. If you notice any inaccuracies, please let us know so we can correct them promptly.

Deletion

You may request deletion of your personal information, subject to certain legal and operational requirements. We'll honor these requests within 30 days unless we need to retain certain information for legal compliance.

Marketing Communications

You can opt out of marketing emails at any time using the unsubscribe link in our emails or through your account preferences. Note that you'll still receive important account and course-related communications.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you close your account, we'll delete your personal information within 90 days, except where we're required to retain it for legal or regulatory reasons.

Course progress and completion records are kept for up to seven years to support your professional development and provide transcripts when requested. Financial transaction records are retained for six years to comply with UK accounting requirements.

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience and analyze how our platform is used. You can control cookie settings through your browser preferences, though some features may not work properly if cookies are disabled.

Essential Cookies

These cookies are necessary for the platform to function properly. They enable basic features like page navigation, access to secure areas, and remembering your login status.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our platform. This helps us improve user experience and develop better educational content.

International Data Transfers

While solarynexium is based in the UK, some of our service providers may process your information outside the European Economic Area. When this happens, we ensure appropriate safeguards are in place to protect your information according to UK and EU standards.

All international transfers are governed by standard contractual clauses approved by the UK Information Commissioner's Office, ensuring your data receives the same level of protection regardless of where it's processed.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email and post a notice on our platform at least 30 days before the changes take effect.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. Your continued use of solarynexium after policy changes indicates your acceptance of the updated terms.